My gears are not shifting properly...

Pick your bike: 20 Inch Bike · 24 Inch Bike


20 Inch Bikes

Issue with gears 2-5

If you are pedaling in gears 2-5 and hear a rubbing noise or the chain is trying to skip to another gear, you can easily fix this by hand using the "barrel adjuster" on the derailleur. Follow the video below. If you are having trouble, please call us at 949-385-1582.

https://vimeo.com/294478059

Issue with gears 1 or 6

If you can't shift into gear 1 (biggest gear) OR  shift into gear 6 (smallest gear) OR the chain is falling off gears 1/6, then please send us a message. We are happy to send over additional videos to help you!


24 Inch Bikes

Issue with gears 2-6

If you are pedaling in gears 2-6 and hear a rubbing noise or the chain is trying to skip to another gear, you can easily fix this by hand using the "barrel adjuster" on the derailleur. Follow the video below. If you are having trouble, please call us at 949-385-1582.

https://vimeo.com/294478059

Issue with gears 1 or 7

If you can't shift into gear 1 (biggest gear) OR  shift into gear 7 (smallest gear) OR the chain is falling off gears 1/7, then please send us a message. We are happy to send over additional videos to help you!

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