What's your warranty policy?
Our team is passionate about engineering the safest and best bikes for your children and we are obsessed with delivering our customers the absolute best experience. We stand by our products and customers. If there is an issue with your bike, we don’t believe you should pay the price. That is why we have created the industry’s best warranty policy below. This policy is only valid for the original registered owner of the bike.
Lifetime warranty on all frame defects
1-year warranty on all component defects*
*Items that experience normal wear are tear not included (tires, tubes, brake pads)
Parts and Repairs
If there is a manufacturing defect, Guardian Bikes will pay for parts, shipping, and the repair work. Most minor repairs can easily be done at home using our repair videos and tools we will ship with the parts. If a major repair is needed, our team will help you find the nearest bike shop to do the repair. We will cover the cost of this repair work.
How do I start a warranty claim?
Please take some photos of the issue and email them to email@example.com. This helps our team diagnose the problem and decide on the next steps.
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Updated as of August 1st, 2019 · Most recent policy located on https://guardianbikes.com/warranty-policy