Guardian Bikes
Guardian Bikes

banner image
Track order

Get more information

Categories

Ordering

Information on sales, promotions, and ordering a Guardian Bike

12 articles
Exchanges/Returns/Warranty

Learn more about our easy exchange or return policies

9 articles
Sizing

How do I choose the correct size or teach my kid to ride a bike?

8 articles
Shipping

Shipping policy, transit times, and more

13 articles
Technical Support

Something not working right? Bike setup?

13 articles
Accessories

Get help with helmet fit, training wheel installation, bottle cages and more

11 articles
Product FAQs

A little bit of everything!

15 articles

Articles

See all
Are Guardian Bikes suitable for children with special needs?

Yes, Guardian Bikes are designed with the needs of all children in mind, including those with special needs. The design removes unnecessary complexities, such as multiple brake levers and coaster brakes, to make riding easier and more enjoyable for c

How long does it take to receive a callback from customer service?

After leaving a message with our customer service, a callback will be placed in queue. The response time may vary depending on the volume of inquiries we are handling. To assist you promptly, please provide a contact number where we can reach you. Ou

What are the measurements and geometry of the bike itself? (length, height, width)

Below you will find diagrams for each bike's measurements. The clamp diameter for replacement handlebars is 25.4 mm.

Front brake not working

Are the front brake arms not moving when you pull the brake lever?. Don't worry, it's likely that the front brake actually is working! See the video here to learn how the SureStop Brake System operates.Please note: the bike has to have weight on it &

Get support