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Tire and Tube HelpUpdated a month ago

Click here to start our Tire and Tube repair guide

Tube not holding air?

It's an inconvenience, but occasionally, tubes may fail to hold air. Don't worry; we're here to assist you in resolving this issue swiftly and efficiently.

What should you do?

  1. Visit a Nearby Bike Shop: We recommend taking your bike to a nearby shop to have a replacement tube installed. They'll have the expertise to handle it quickly and ensure everything is in working order.

  2. Warranty Coverage: If your bike is still within the one-year warranty when you get the replacement tube installed, keep the receipt. Send us a photo of it, and we'll reimburse you in full for both the tube and labor costs.

  3. Out of Warranty? No Problem: If you're outside the one-year warranty and need a tube, you can conveniently purchase one directly from us.

  4. Need Assistance Finding a Shop?: If you're unsure where to go or don't have a local shop in mind, don't hesitate to reach out. We're more than happy to assist you by calling around for suitable options.

  5. DIY Option: Feeling adventurous and up for the challenge? If you prefer, we can send you a replacement tube along with a detailed video guide on how to install it yourself. It's a great way to learn more about your bike and gain some hands-on experience.

We're Here to Help

Whether you opt for professional assistance or decide to tackle the replacement yourself, we're here to support you every step of the way. Our goal is to ensure your biking experience is smooth and hassle-free, and resolving flat tube issues is just part of that commitment.

If you have any questions or need further assistance, don't hesitate to reach out. Ride on!



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