Start a Return

While we're bummed to hear it's not working out, we can certainly help with your return.

For customers that use our RideSizer sizing tool our return policy lasts 365 days from the delivery date of your item(s). For customers that do not use our RideSizer sizing tool our return policy lasts 100 days from the delivery date of your item(s).

Follow this link to learn more about this policy.

For returns, we ask that you donate locally to a charity or individual in need. 

Donating your bike is a great way to give back to the community!  If you don't have a charity in mind, you can also donate to a friend, neighbor, or family member. We're not picky, we just like to know the bike is going to a good home!

Once the donation is complete, just send us the proof of donation (donation receipt, handwritten letter, photo of the happy recipient, etc.) using this form & we'll complete your refund in full. 

0%
0%