At Guardian Bikes, we offer a 100-day return or exchange policy. The return window starts from the day the bike is delivered. You can start your return or exchange at any time within this window!
For returns, we ask that bikes are donated to a local charity or organization. If you don't have a charity in mind, you can also donate to a friend, neighbor, or family member. We're not picky, we just like to know the bike is going to a good home!
Once you get the bike donated, just email us proof of donation (donation receipt, handwritten letter, photo of the happy recipient, etc.) & we'll complete your refund in full.
If you would like to start a return, please visit here.
If you would like to start an exchange, please visit here.
If you have any questions, please reach out to us.