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Technical Support

Something not working right? Bike setup?

Setup your new bike

First get the SKU for your bike off the box. Once you have that you can CLICK HERE. Setup and assembly of your bike

Training Wheel Installation

Installing training wheels easily onto your 16 or 20" small Guardian bike

Front Brake Help

Click here to start Front Brake troubleshooting guide. This guide will help you adjust and fix your front brake if its rubbing on the wheel or if you are having trouble connecting your front brake.

Rear Brake Help

Click here to start our Rear Brake troubleshooting guide. The rear brake will engage when the brake lever on the handlebar is pulled. If you are noticing the rear brake is clamped down on the wheel, Check the handlebar rotation. Make sure nothing is

Shifter Help

Click here to start our shifter troubleshooting guide. This guide will help you adjust your shifting by fixing your derailleur or shifter, if your chain is falling off, or if you need help replacing your shifter.

Tire and Tube Help

Click here to start our Tire and Tube repair guide. Tube not holding air?. It's an inconvenience, but occasionally, tubes may fail to hold air. Don't worry; we're here to assist you in resolving this issue swiftly and efficiently. What should you do?

Pedal Help

Click here to start our Pedal troubleshooting guide. The right pedal tightens clockwise and the left pedal tightens counter-clockwise. This allows both pedals to stay tight as your child rides! If the pedals are not labeled, you can find whether it's

Seat and Seatpost Help

Click here to start our Seat and Seatpost guide. This guide will help you if your seat is dropping or slipping, how to raise or lower your seat, or install a new saddle.

Single Speed Chain Help

Click for our single speed chain troubleshooting guide. This guide will help you adjust your chain or if your single speed bike is making a noise

Handlebar and Stem Help

Click here to start our Handlebar and Stem guide. This guide will help you raise your handlebars, replacing your handlebars, setting up your handlebars, replacing a stem, or moving your brake lever.

24" Setup Help

Click here to start our 24" setup help guide. This guide will help you setup the front brake of your 24" bike from aligning the front wheel to fixing any brake rubbing issues.

Bottle Cage Adapter Accessory Install

Installing the Handlebar bottle cage adapter:. A 5mm allen will be used to install the adapter. Step 1:. Place both shims on top the handlebar about 1cm from the stem so that it sits on the section of the handlebar that is not sloped. Step 2:. Place

Front brake is rubbing on one side of the wheel

Is the front brake rubbing on one side of the wheel on your 24" or 26" bike?. Don't worry! It's an easy fix!. Once you've checked the wheel alignment and still find one brake pad rubbing, simply adjust the brake tension screws using a Phillips head s