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14", 16", 20" Small Bike

Technical and setup help for 14", 16", and 20" small Guardian Bikes.

Front brake is not working

Are the front brake arms not moving when you pull the brake lever?. Don't worry, it's likely that the front brake actually is working! See the video here to learn how the SureStop Brake System operates. Please note: the bike has to have weight on it

Chain help

Click for our single speed chain troubleshooting guide. Chain loose?. Noisy chain?

Training wheel installation

Follow this setup video for help with the single speed (14", 16", and 20" small) training wheels:. For Wald training wheels, click here.

Rear brake

Click here to start our Rear Brake troubleshooting guide. If you are noticing the rear brake is clamped down on the wheel, check the handlebar rotation. Make sure nothing is pulling on the brake line Your handlebars may be rotated 360 degrees. Don't

Pedals

Click here to start our Pedal troubleshooting guide. The right pedal tightens clockwise and the left pedal tightens counter-clockwise. This allows both pedals to stay tight as your child rides! If the pedals are not labeled, you can find whether it's

Tires and tubes

Click here to start our tire and tube repair guide. Tube not holding air?. It's an inconvenience, but occasionally, tubes may fail to hold air. Don't worry; we're here to assist you in resolving this issue swiftly and efficiently. What should you do?

Raise Handlebar

Rear wheel locked up (brakes not rubbing)

First, make sure the brakes aren't rubbing on the wheel. Issue: Rear wheel seizing while using the bike as a balance bike (pedals removed). Cause: The freewheel (small brass-colored cog on the rear wheel) may be making contact with the bike frame, ca

Front brake is rubbing on both sides of the wheel

When the front brake is rubbing on both sides of the wheel, it's likely the front fork needs to be rotated to unwrap the brake cables. Make sure to hook up the steering limiter once the cables are straight!

Saddle and seatpost help

Click here to start our Seat and Seatpost guide. How to raise or lower the seat and tighten clamp:. Damaged seat? Reach out to our support team for more help: [email protected]

Front brake engages while turning

First, ensure the front brakes are facing forward, not towards the frame. If the brake arms are facing the rear of the bike like in the image below, you will need to take off the handlebar and rotate the front of the bike 180 degrees so that the brak

Older Wald training wheels for 14", 16" and 20" small bikes

Please follow this video for training wheels and bikes purchased before June 30 2024:. Follow this setup video for help:.