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<p><span id="isPasted" style="color: rgb(38, 40, 46); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, Roboto, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Absolutely! If you change your mind and want to cancel your backorder bike, just contact us via email, phone, or chat with your order number</span><span style="color: rgb(38, 40, 46); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, Roboto, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;&amp; we&apos;ll get you taken care of.&#xA0;</span> </p>

Absolutely! If you change your mind and want to cancel your backorder bike, just contact us via email, phone, or chat with your order number & we'll get you taken care of.

Can I cancel my back order with no penalty?

Ordering

How long does it take it arrive?

How do I pick the right size bike?

Do you charge my card upfront when I place an order for an out of stock item?

Do you have retailers?

How do I exchange for a different size?

How do I return a bike?

Do you offer a trade in program?

How Do I Start a Warranty Claim?

What is the Guardian Bikes Warranty Policy?

What's the Guardian Bike return policy?

Exchanges/Returns/Warranty

What is the RideSizer tool?

How do I measure my child's inseam (Leg Length)& why is it important?

I'm a small adult. Can I ride a Guardian Bike?

How do I teach my kid to ride a bike?

Sizing

What is the Guardian Bikes smooth ride guarantee?

What is the Guardian Bikes shipping policy?

What's the difference between ordering through your website or Amazon?

How long does it take to arrive?

Where do you ship to?

Do you require a signature for delivery?

How big is the bike box?

Can you ship to a Military address?

Can you ship to a PO Box?

Shipping

Setup your new bike

Training Wheel Installation

Front Brake Help

Rear Brake Help

Shifter Help

Tire and Tube Help

Pedal Help

Seat and Seatpost Help

Single Speed Chain Help

Handlebar and Stem Help

24" Setup Help

Bottle Cage Adapter Accessory Install

Technical Support

Training Wheels for 14" bikes

Training Wheels for 16" and 20" small bikes

Training wheels for geared bikes (20" Large, 24", 26")

Helmet Fitting

Bottle cage handlebar installation

24" and 26" Waterbottle Cage Install

Install new grips

Seat clamp

Bike locks

Install a bike bell

Pump

Accessories

Where can I find accessories and which ones work with my bike?

How much do your bikes weigh?

What is my bike SKU?

This is a gift. What does the bike box look like?

What's the difference between a 20" small and a 20" large?

Can I add training wheels to the bikes?

Can I put larger tires for mountain biking on my bike?

Can I see an online version of the product manual?

Can I use the bike on trails?

What's the recommended tire pressure?

Do the bikes include a kickstand?

Can I add a quick release to the wheel?

What type of valve is on the tires?

Can I add gears to a single speed bike?

Product FAQs

Can I cancel my back order with no penalty?Updated a year ago