Information on sales, promotions, and ordering a Guardian Bike
In-stock bikes typically arrive in 1-3 days. Bikes are shipped with Fedex. If a bike is out of stock, there will be an estimated ship date range near the 'add to cart' button. Orders placed before 3pm CST will ship same day. Orders placed after 3 pm
We offers sales from time to time. When we run sales, it's listed on our website with no discount code needed. That said, please join our email + SMS list here. We will always announce sales to our customers there, and we often even have special welc
Our RideSizer tool is the most accurate way to find the best Guardian Bike for your child. Check it out here: RideSizer. Finding the right fit for your child's bike is so important, not only so that the child can comfortably and confidently ride, but
Absolutely! If you change your mind and want to cancel your bike, just contact us via email, text, or chat with your order number & we'll get you taken care of. [email protected]. 949-385-1582
We charge the card upfront for pre-orders. We do this because we operate our store through Shopify, and we are not able to store credit card pre-payment information for more than 2 weeks in their system for purchases. Please keep in mind we can alway
Short answer: no. We only sell our bikes on our guardianbikes.com because we can offer a better experience to our customers. To help you choose the correct size, we launched a technology on our site called RideSizer. Here is what RideSizer can do for
For orders over $50, you can split your purchase into interest-free installment payments. To complete a purchase with Shop Pay installments, ensure that you select Shop Pay as your payment option at checkout, then select "Pay in monthly installments"
To stay informed about future sales, promotions, and special offers, please join our email + SMS list here. We will always announce sales to our customers there, and we often even have special welcome promotions for those who sign up!
Our system does not allow for split payments. That said, you can purchase Guardian gift cards here and use as many as you'd like on one order. Hope this helps!. For orders over 50 USD, you can also split your purchase into monthly or bi-weekly, inter
Shipping changes: To update your shipping address on your order, please reach out to our customer support team with the new address and we will make the change for you. If the shipping status has reached the "Out for Delivery" stage with Fedex, we wi
To claim your discount code, please follow these steps:
We apologize, but at this time we are unable to offer customizations for bikes or their parts. We currently sell our bikes as shown on our website. We hope you find a color option that you like from our available selections. That said, we are always
Please join our email + SMS list here. Once you sign up for text messages, you will receive a code. Add the lock and pump to your cart. Then, at checkout, enter your code and the lock and pump will be discounted.
To subscribe to recurring automated personalized marketing alerts from Guardian Bikes, send a text with the specific message provided by Guardian Bikes to the designated number. Once subscribed, you will receive a welcome message that may include add
The final amount at checkout may include additional costs such as shipping fees and tax calculations, which might cause the subtotal to change from what is initially shown in the cart. If there are any concerns or discrepancies in pricing, Guardian B