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Ordering

Information on sales, promotions, and ordering a Guardian Bike

How long does it take it arrive?

In-stock bikes typically arrive in 2-3 days. Bikes are shipped with Fedex. If a bike is out of stock, there will be an estimated ship date range near the 'add to cart' button. Orders placed before 3pm CST will ship same day. Orders placed after 3 pm

How do I pick the right size bike?

Finding the right fit for your child's bike is so important, not only so that the child can comfortably and confidently ride, but so that they can ride safely. That is why we have launched a revolutionary new sizing tool on our website called RideSiz

Can I cancel my back order with no penalty?

Absolutely! If you change your mind and want to cancel your backorder bike, just contact us via email, phone, or chat with your order number & we'll get you taken care of.

Do you charge my card upfront when I place an order for an out of stock item?

That's a great question! We charge the card upfront for pre-orders and backorders. We do this because we operate our store through Shopify, and we are not able to store credit card pre-payment information for more than 2 weeks in their system for pur

Do you have retailers?

Short answer: no. We only sell our bikes on our guardianbikes.com because we can offer a better experience to our customers. For helping parents choose the correct size, we launched a technology on our site called RideSizer - RideSizer for Guardian b

Do you have any sales or promotions?

We do run sales and promotions from time to time! To be notified, please be sure to sign up for our email list at the bottom left hand side of our homepage.

How do I complete a purchase using Affirm?

To complete a purchase with Affirm on the Guardian Bikes website, ensure that you select Affirm as your payment option at checkout. This will direct you to Affirm's platform where a soft credit check is performed to determine your eligibility and the

How can I stay informed about sales and special offers from Guardian Bikes?

To stay informed about future sales, promotions, and special offers, customers are encouraged to sign up for the Guardian Bikes newsletter. The sign-up option is available at the bottom left corner of the Guardian Bikes website.

Can I split payments on two credit or debit cards?

Our system does not allow for split payments. That said, you can purchase Guardian gift cards here and use as many as you'd like on one order. Hope this helps!