Information on sales, promotions, and ordering a Guardian Bike
In-stock bikes typically arrive in 1-3 days, depending on the location. All of our bikes are shipped with FedEx. If a bike is out of stock, there will be an estimated ship date range near the 'add to cart' button. Orders placed before 2 pm EST will s
We offers sales from time to time. When we run sales, it's listed on our website with no discount code needed. That said, please join our email + SMS list here. We will always announce sales to our customers there, and we often even have special welc
Our RideSizer tool is the most accurate way to find the best Guardian Bike for your child. Check it out here: RideSizer. Finding the right fit for your child's bike is crucial, as it enables them to ride comfortably and confidently, and also ensures
Absolutely! If you change your mind and want to cancel your bike, just reach out to our support team with your order number & we'll get you taken care of: Contact Us
We charge your payment method upfront for pre-orders. We do this because we operate our store through Shopify, and we are not able to store credit card pre-payment information for purchases for more than two weeks in their system. Orders can be cance
We only sell our bikes on our guardianbikes.com because we can offer a better experience to our customers. To help you choose the correct size, we launched a technology on our site called RideSizer. Here is what RideSizer can do for you!. 1. Help you
For orders over $50, you can split your purchase into interest-free installment payments. To complete a purchase with Shop Pay installments, ensure that you select Shop Pay as your payment option at checkout, then select "Pay in monthly installments"
To stay informed about future sales, promotions, and special offers, please join our email + SMS list here. We will always announce sales to our customers there, and we often even have special welcome promotions for those who sign up.
Our system does not allow for split payments, but you can purchase a Guardian gift card here and use as many as you'd like on one order. For orders over $50, you can also split your purchase into monthly or bi-weekly, interest-free installment paymen
Address changes:. If you need to update the shipping address on your order before it ships, simply reach out to our customer support team with the new details and we’ll be happy to make the change for you. Once tracking has been assigned, we’re unabl
To claim your discount code, please follow these steps:
We’re glad you’re excited about making your bike your own! At this time, we aren’t able to offer customizations to our bikes or their parts. Each model is sold just as you see it on our website. We hope you find a color option you love from our curre
Please join our email + SMS list here. Once you sign up for text messages, you will receive a code. Add the lock and pump to your cart. At checkout, enter your code, and the lock and pump will be discounted. 🌟
To subscribe to recurring automated personalized marketing alerts from Guardian Bikes, visit our sign-up page here and enter your phone number: Subscribe. After you subscribe, we’ll send you a welcome message that may also include extra details or ev
At checkout, your total may update to include shipping and taxes, so the final amount might be slightly different from what you first see in your cart.
To unsubscribe from emails, scroll all the way to the bottom of the email and click the link that says Unsubscribe. To unsubscribe from text messages, simply reply with the word "stop".
Our return policy lasts 365 days from the delivery date of your item(s). For returning bikes and/or accessories, we ask you to donate the item(s) to a local charity or non-profit of your choosing. Once the donation is complete, please send us a photo