How do I exchange my bike?Updated 15 days ago
Our return/Exchange policy lasts 365 days from the delivery date of your item(s). To start the exchange process, please Contact Us with your exchange request.
Please note, we only allow one return/exchange per bike.
If your bike seems to be too big, try removing the the reflector that is under the seat! This will make the seat height 1/2" lower.
Before reordering the new bike, please use the RideSizer app to find the perfect fit or contact us with your child's height, leg length measurement, and previous riding experience.