How Do I Start a Warranty Claim?Updated 17 days ago
Please take some photos of the issue and relay them to our support team using this link: Contact Us. This helps our team diagnose the problem and decide on the next steps.
What’s not covered: Normal wear and tear. Dings, scratches, dents, and damage that occurs from use. We want your kid to use and love our bike, but we don’t cover the wear and tear from use.