Not finding what you are looking for?  Send us an email and we will get you an answer!

Guardian Bikes Home

Guardian Bikes

Ding ding! Check out this video to see how to install your bike bell.<iframe width="100%" src="https://player.vimeo.com/video/875662955" frameborder="0" allowfullscreen class="fr-draggable"></iframe> &#xA0;

Ding ding! Check out this video to see how to install your bike bell.

Install a bike bell

Accessories

How long does it take it arrive?

How do I pick the right size bike?

Can I cancel my back order with no penalty?

Do you charge my card upfront when I place an order for an out of stock item?

Do you have retailers?

Do you have any sales or promotions?

How do I complete a purchase using Affirm?

How can I stay informed about sales and special offers from Guardian Bikes?

Ordering

How do I exchange for a different size?

How do I return a bike?

Do you offer a trade in program?

How Do I Start a Warranty Claim?

What is the Guardian Bikes Warranty Policy?

What's the Guardian Bike return policy?

Do I need to register a bike that was gifted to my child for warranty or support?

Can I change my order after it has been placed?

Exchanges/Returns/Warranty

What is the RideSizer tool?

How do I measure my child's inseam (Leg Length)& why is it important?

I'm a small adult. Can I ride a Guardian Bike?

How do I teach my kid to ride a bike?

Why is the recommended bike size different than another bike my child has tried?

What's the difference between a 20" small and a 20" large?

In RideSizer, when I put in the height it tells me one size and when I put in their leg length it tells me another. Which size should I choose?

Sizing

What is the Guardian Bikes smooth ride guarantee?

What is the Guardian Bikes shipping policy?

What's the difference between ordering through your website or Amazon?

How long does it take to arrive?

Where do you ship to?

Do you require a signature for delivery?

How big is the bike box?

Can you ship to a Military address?

Can you ship to a PO Box?

What is the process if my bike arrives damaged?

How do I upgrade to faster delivery?

How do I address a missing or incorrect item in my order?

How do I provide special delivery instructions to FedEx for my order?

Shipping

Setup your new bike

Training Wheel Installation

Front Brake Help

Rear Brake Help

Shifter Help

Tire and Tube Help

Pedal Help

Seat and Seatpost Help

Single Speed Chain Help

Handlebar and Stem Help

24" Setup Help

Bottle Cage Adapter Accessory Install

Technical Support

Training Wheels for 14" bikes

Training Wheels for 16" and 20" small bikes

Training wheels for geared bikes (20" Large, 24", 26")

Helmet Fitting

Water bottle holder installation

Install new grips

Seat clamp

Bike locks

Pump

Streamers

Where can I find accessories and which ones work with my bike?

How much do your bikes weigh?

What is my bike SKU?

This is a gift. What does the bike box look like?

Can I add training wheels to the bikes?

Can I put larger tires for mountain biking on my bike?

Can I see an online version of the product manual?

Can I use the bike on trails?

What's the recommended tire pressure?

Do the bikes include a kickstand?

Can I add a quick release to the wheel?

What type of valve is on the tires?

Can I add gears to a single speed bike?

Product FAQs

Install a bike bellUpdated 6 months ago