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What should I do if my delivery says it was delivered, but I can't find it?Updated a month ago

Firstly, don't worry. In the event this happens, we've got you covered. 

We often see misdelivered bikes brought to the correct house by the recipient, so I recommend waiting until the end of the day.   

Additionally, we encourage you to speak to your neighbors just in case the package was received by oversight. 

Be sure to check the Fedex tracking page for the delivery photo to help you locate the delivery location.

We definitely will help out no matter what!  You can reach out to us for further assistance, and we can take additional steps to help trace your missing order.

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